A Story Agency brand

Privacy Policy

This policy explains what information we collect on storyallergymarketing.com, how we use it, who we share it with, and the choices you have.

Last updated: June 3, 2026

Story Allergy Marketing is a brand operated by Story LLC ("Story," "we," "us," or "our"), a marketing agency based in Greenville, South Carolina. We respect your privacy and are committed to handling your information responsibly. This Privacy Policy applies to the website at storyallergymarketing.com (the "Site") and to information we collect when you interact with us through the Site.

By using the Site, you agree to the collection and use of information in accordance with this policy. If you do not agree, please do not use the Site.

Information we collect

We collect information in the following ways:

Information you provide to us

When you fill out a contact form, request a consultation or growth audit, subscribe to updates, or otherwise communicate with us, we may collect:

  • Your name, business or practice name, and job title or role;
  • Contact details such as email address and phone number;
  • The contents of your message and any details you choose to share about your goals; and
  • Any other information you voluntarily submit through forms or correspondence.

The Site is intended for business and professional inquiries. Please do not submit protected health information (PHI) or any individual patient health records through our forms.

Information we collect automatically

Like most websites, we and our analytics providers automatically collect certain technical and usage information when you visit, including:

  • Your IP address and general location derived from it;
  • Browser type, device type, operating system, and screen settings;
  • Pages viewed, links clicked, referring URLs, and time spent on the Site; and
  • Cookies, pixels, and similar identifiers (see "Cookies & analytics" below).

How we use your information

We use the information we collect to:

  • Respond to your inquiries and provide the services or information you request;
  • Send you proposals, scheduling details, and account or service-related communications;
  • Send marketing updates where you have opted in or where otherwise permitted by law;
  • Operate, maintain, secure, and improve the Site and our offerings;
  • Measure and understand how the Site is used, including the performance of our campaigns; and
  • Comply with legal obligations and enforce our agreements.

Cookies & analytics

We use cookies and similar technologies to operate the Site and to understand how visitors use it. We load these technologies through Google Tag Manager, which may in turn deploy analytics and advertising tags such as Google Analytics. These tools may set cookies on your device and collect usage data, including the technical and usage information described above.

We use this information in aggregate to analyze trends, measure the effectiveness of our content and campaigns, and improve the Site. Most browsers let you refuse or delete cookies through their settings. Disabling cookies may affect how some features of the Site function. You can learn about opting out of Google Analytics at Google Analytics Opt-out.

We honor recognized browser-based privacy signals where required by applicable law. Note that we do not control how third parties respond to "Do Not Track" signals.

Third-party service providers

We rely on trusted third parties ("processors") to host, operate, and support the Site and our business. These providers process information on our behalf and are expected to safeguard it. They include:

  • Vercel, website hosting and content delivery;
  • Supabase, database and storage for form submissions and related records;
  • Google, tag management and analytics (via Google Tag Manager and Google Analytics);
  • Authorize.Net, payment processing for any invoices or payments handled through our systems. Card and payment details are submitted directly to the processor and handled under its own security and privacy practices.

We may also disclose information when required to comply with the law, respond to lawful requests, protect our rights, prevent fraud or abuse, or as part of a business transaction such as a merger, acquisition, or sale of assets. We do not sell your personal information for money.

Data retention

We retain personal information for as long as needed to fulfill the purposes described in this policy, for example, to respond to your inquiry, maintain our business relationship, and meet legal, accounting, or reporting requirements. When information is no longer needed, we take reasonable steps to delete it or de-identify it. Analytics data is generally retained on an aggregated basis according to our providers' retention settings.

Security

We use reasonable administrative, technical, and organizational measures designed to protect the information we collect. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security. You share information with us at your own risk, and you are responsible for keeping any credentials you use confidential.

Your choices & rights

Depending on where you live, you may have rights regarding your personal information, including the right to:

  • Request access to the personal information we hold about you;
  • Request that we correct or delete your personal information;
  • Opt out of marketing communications at any time;
  • Opt out of certain analytics and tracking as described above; and
  • Object to or restrict certain processing, where applicable law provides that right.

You can unsubscribe from marketing emails using the link in those messages, or contact us directly to make a request. We will respond consistent with applicable law and may need to verify your identity before acting on a request. We will not discriminate against you for exercising these rights.

Children's privacy

The Site is intended for a professional, business audience and is not directed to children under the age of 16. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us and we will take steps to delete it.

Links to other sites

The Site may contain links to third-party websites and services that we do not operate. We are not responsible for the privacy practices or content of those sites. We encourage you to review the privacy policy of any site you visit.

Changes to this policy

We may update this Privacy Policy from time to time. When we do, we will revise the "Last updated" date above. Material changes may be communicated through the Site or by other appropriate means. Your continued use of the Site after an update constitutes acceptance of the revised policy.

How to contact us

If you have questions about this Privacy Policy or wish to exercise your privacy rights, please contact us: